Ufone SIM Owner Details — Complete Free Verification Guide 2026
The definitive guide to checking Ufone SIM ownership in Pakistan. Learn every free, official method to verify Ufone SIM owner details — V to 7911, *333#, 668, MNP to 667, and My Ufone App. Fully updated for the Islamabad High Court’s clearance of the Telenor-Ufone “MergeCo” merger, Ufone’s 180 MHz 5G spectrum win, the official clarification on ONIC (Ufone’s own digital brand), and PTA’s Rs 77.8 million fine against Ufone for a biometric registration failure. Covers all 30 million+ Ufone subscribers, including 21 million 4G/LTE users, with UPaisa wallet security insights.
On July 1, 2026, the Islamabad High Court granted final statutory approval, and Telenor Pakistan formally ceased to exist as a separate legal entity — its network, spectrum, and subscribers are now fully absorbed into Pak Telecom Mobile Limited (PTML), the company that operates Ufone. In an unexpected twist, the Competition Commission of Pakistan (CCP) required PTCL and PTML to split into two separate companies with independent boards and CEOs — so PTCL is no longer the parent overseeing the merged mobile business day-to-day. Ufone has physically relocated to Telenor’s former “345” headquarters in Gulberg Greens, Islamabad. PTML has since applied to rebrand the combined operator as “e&” (after UAE’s Etisalat, which holds a 26% stake and management control), but PTA has blocked this rebranding pending SECP notification and unresolved legal questions about a state-owned company using an international brand name. Your SIM verification codes and procedures are completely unaffected by any of this corporate restructuring.
Ufone (officially Pak Telecom Mobile Limited — PTML) is now Pakistan’s second-largest mobile operator following the completion of its merger with Telenor Pakistan on July 1, 2026. Before the merger, Ufone had a subscriber base of roughly 30 million, including 21 million 4G/LTE subscribers, and a 13% market share; Telenor Pakistan separately had 43 million subscribers (29 million on 4G) and a 22% share. Combined, PTML now commands approximately 36% of Pakistan’s mobile market — out of 206 million total mobile subscribers nationwide as of May 2026 (PTA) — putting it just behind Jazz. Ufone itself was founded in July 1998 and began commercial operations in January 2001 as a subsidiary of PTCL. In 2026, Ufone’s position in the market has been reshaped by two major developments: it acquired 180 MHz of spectrum (120 MHz in the 3.5 GHz band and 60 MHz in the 2.6 GHz band) in PTA’s 2026 NGMS/5G auction — the largest 3.5 GHz holding of any Pakistani operator — and, as of July 1, 2026, it has fully absorbed Telenor Pakistan, which no longer exists as a separate legal entity. The combined operator is applying to rebrand as “e&”, though PTA has paused that request pending regulatory clearance.
Ufone SIM owner details refer to the identity and registration information tied to any Ufone SIM card — the registered CNIC holder’s name, masked CNIC number, activation date, biometric verification status, and UPaisa mobile wallet connection. Like every Pakistani SIM, all Ufone numbers are permanently linked to CNICs through NADRA’s biometric verification system. This system came under real scrutiny in 2025: PTA fined Ufone Rs 77.8 million after a duplicate SIM was issued to a subscriber without consent, leading to Rs 8.5 million in banking fraud through intercepted OTPs — PTA specifically found that Ufone’s Live Finger Detection (LFD) safeguard had been ineffective in that case.
Ufone is also the parent operator behind ONIC — Pakistan’s fully digital telecom brand, which has caused confusion online since its 2023 launch. PTA officially clarified in August 2023 that ONIC is not a separate licensed operator; it is simply a digital product of PTML, operating on Ufone’s existing spectrum and the 0339 prefix (part of Ufone’s own number range — not a separate 037X range as some sources incorrectly claim). Regular verification of your SIM owner details — for both Ufone and any ONIC numbers you hold — is essential to protect your identity and finances.
📱 Ufone — PTCL Group’s Mobile Arm (2026 Facts)
Parent: PTCL Group, majority-owned by Etisalat / e& (UAE) · Founded: July 1998, operations since January 2001 · Subscribers: 30M+ (21M on 4G/LTE) · Market Share: 13% · Cell Sites: ~10,000 (fewest among the 4 major operators) · 2026 Spectrum Win: 180 MHz (largest 3.5GHz share nationally) · Merger Status: Absorbing Telenor Pakistan into “MergeCo,” eventual “e&” rebrand · Digital Brand: ONIC (PTML product, 0339 prefix, not a separate operator) · Prefixes: 0330–0339 · Helpline: 333 · Wallet: UPaisa
Ufone SIM Verification — Quick Reference Codes
All codes to check Ufone SIM owner details — every method is completely free and unaffected by the ongoing MergeCo transition:
6 Free Methods to Check Ufone SIM Owner Details
Every method is 100% free, official, and PTA-authorized — unaffected by the MergeCo transition or ONIC’s digital-only model.
Method 1: V to 7911
Ufone’s dedicated verification code. Checks BVS status and CNIC registration in one step — now under a faster 72-hour enforcement window (Clean Sweep 3.0).
- Insert Ufone SIM in any phone
- Open SMS, type the letter V
- Send to 7911
- Receive: BVS status + registration details
- Result in 5–30 seconds
Method 2: Dial *333#
Ufone USSD code for instant SIM information. No internet or SMS balance needed.
- Insert Ufone SIM in any phone
- Open dialer app
- Dial *333# and press call
- Follow on-screen USSD menu
- View Ufone SIM registration details
Method 3: CNIC to 668
PTA universal code showing SIMs across all six operators including Ufone — and ONIC, since ONIC SIMs sit under Ufone’s system and appear in the same section.
- Open SMS on any phone (any network)
- Type 13-digit CNIC (no dashes)
- Send to 668
- Result: Operator-wise SIM breakdown
- Ufone and ONIC SIMs listed together
Method 4: MNP to 667
Verify the specific Ufone or ONIC SIM in your phone. Returns owner name, masked CNIC, confirms network.
- Insert the Ufone/ONIC SIM to verify
- Open SMS, type MNP (capitals)
- Send to 667
- Receive: Owner name, CNIC (masked), “Ufone”
- Result in 5–10 seconds
Method 5: My Ufone App
Official Ufone app with complete SIM and account management features. ONIC has its own separate app for its digital-only SIMs.
- Download My Ufone from Play Store / App Store
- Login with Ufone number + OTP
- Go to Account → My SIMs
- View: Name, CNIC, activation date, BVS
- Also shows: Package, balance, UPaisa link
Method 6: Ufone Service Center Visit
The only method producing official printed documentation accepted by courts. Required for ONIC users whose in-app facial biometric cannot be completed on their device.
- Visit nearest Ufone Sales/Service Center
- Bring original CNIC (not expired)
- Request “SIM Ownership Verification Certificate”
- Complete biometric fingerprint (or facial, where applicable) scan
- Receive free printed certificate
Ufone Primary Verification Codes
V → 7911 | *333#
Send “V” to 7911 for BVS & CNIC check. Dial *333# for USSD info. Both free & instant.
Understanding Ufone SIM Owner Information
| Information | Available Via | Access Level |
|---|---|---|
| Owner Full Name | MNP to 667, My Ufone App, Service Center | SIM holder only |
| Masked CNIC | MNP to 667, Service Center | SIM holder only |
| Ufone/ONIC SIM Count | 668, Service Center | CNIC holder only |
| BVS Status | V to 7911, My Ufone App | SIM holder |
| 365-Day Restriction Status (new) | cnic.sims.pk, Service Center | CNIC holder |
| Activation Date | My Ufone App, PTA Portal, Service Center | Account holder |
| Network (Ufone) | MNP to 667 | SIM holder only |
| UPaisa Linkage | My Ufone App, UPaisa App | Account holder |
🚨 Legal Warning: Only Check YOUR OWN Details
Checking Ufone SIM owner details of another person’s SIM or CNIC without authorization is a criminal offence under PECA 2016 Section 16 — up to 3 years imprisonment and Rs. 5,000,000 fine, with combined penalties under related sections reaching up to 7 years and Rs. 5.7 million. All methods in this guide are exclusively for your own SIM/CNIC.
Ufone — Complete Network Profile & the MergeCo Transition
Company History — Including the 2026 Merger
1998–2001: Ufone Founded and Launched
Ufone (Pak Telecom Mobile Limited) was founded in July 1998 by PTCL and began commercial operations in January 2001, becoming Pakistan’s fourth cellular operator.
2006: Etisalat Acquires PTCL
Following PTCL’s privatization, UAE-based Etisalat (now e&) took majority control, bringing Ufone into the Etisalat global family.
2016: Late 3G Refarming
Facing rising data demand and having only bid on a small 2100 MHz block in the 2014 NGMS auction, Ufone re-farmed part of its 900 MHz 2G spectrum to 3G (HSPA+) in December 2016 to boost capacity.
August 2019: Last to Launch 4G
Ufone was the only major Pakistani operator without 4G until launching it on 9 February 2019 in Islamabad and Rawalpindi, using its existing NGMS licenses. Coverage expanded to 16 cities by year end.
August 14, 2023: ONIC Digital Brand Launched
PTML launched ONIC as a fully digital telecom brand — app-based, no physical franchises, targeting tech-savvy urban customers. PTA issued an official clarification on August 11, 2023 confirming ONIC is not a new licensed operator, simply a digital product of PTML operating on the existing 0339 prefix.
October 2023: VoLTE Enabled
Ufone enabled Voice over LTE (VoLTE) across its network — making it the last major Pakistani network to support the service.
September 29, 2025: PTA Fines Ufone Rs 77.8 Million
PTA fined Ufone Rs 77.8 million under Section 23 of the Pakistan Telecommunication (Re-organization) Act, 1996, after a duplicate SIM was issued to subscriber “Sunny Kumar” without his consent, resulting in Rs 8.5 million in banking fraud via intercepted OTPs. PTA specifically found that Ufone’s Live Finger Detection (LFD) safeguard had failed to prevent the fraudulent duplicate issuance. (Jazz was separately fined an equal amount for a related failure, totaling Rs 155.6 million combined.)
December 2025: PTCL Completes Telenor Acquisition
PTCL completed its acquisition of 100% of Telenor Pakistan, along with its spectrum licenses and cellular network, setting the stage for the Ufone-Telenor merger.
January 22 – March 19, 2026: Merger Application & Technical Approval
The amalgamation application was submitted to PTA on January 22, 2026. On March 19, 2026, PTA granted technical approval for the merger, allowing Ufone to begin integrating spectrum currently used by Telenor.
March 2026: Ufone Wins 180 MHz in 2026 NGMS/5G Auction
PTML (Ufone) acquired 180 MHz of spectrum — 120 MHz in the 3.5 GHz band and 60 MHz in the 2.6 GHz band — the largest 3.5 GHz holding of any Pakistani operator. Post-merger, the combined “MergeCo” portfolio reaches 292.4 MHz, 8 MHz more than its nearest competitor.
April 2026: PTA Approves Merger With Conditions
PTA formally approved the Telenor-into-PTML amalgamation, subject to strict conditions: PTML must assume all Telenor liabilities and obligations, both companies must operate independently and comply with license conditions until legal completion, and tariffs remain under PTA scrutiny with predatory pricing prohibited. The combined entity is expected to hold ~31.7% of market revenue and ~35.7% of subscribers.
July 1, 2026: Merger Legally Completed — Telenor Pakistan Dissolved
The Islamabad High Court granted final statutory approval, and Telenor Pakistan formally amalgamated into PTML, ceasing to exist as a separate legal entity. Ufone (PTML) physically relocated to Telenor’s former “345” headquarters building in Gulberg Greens, Islamabad. The combined entity now serves roughly 73 million subscribers with about 36% of Pakistan’s mobile market.
July 2, 2026: PTCL and PTML Split Into Separate Companies
Under conditions set by the Competition Commission of Pakistan, PTCL was separated from the merged mobile business. PTCL and PTML now operate with entirely separate boards of directors and chief executives — Hatem Bamatraf leads PTML (Ufone), while Mohammad Nadeem Khan was appointed interim CEO of PTCL.
July 6, 2026: “e&” Rebrand Proposed — Blocked by PTA
PTML applied to PTA to rebrand the merged Ufone-Telenor business as “e&”, reflecting the UAE-based Etisalat brand that holds a 26% stake and management control over PTCL Group. PTA has paused the request, requiring an SECP notification on the merged entity’s directors first. A Ministry of IT official also flagged that PTML — a subsidiary of state-owned PTCL, not directly under Etisalat — could face legal and royalty complications from using the international “e&” name.
ONIC — The Official Truth (PTA-Confirmed)
Few topics in Pakistani telecom cause as much confusion as ONIC. Here is the officially confirmed truth, straight from PTA’s own clarification:
- ONIC is NOT a separately licensed mobile operator. PTA’s official statement (11 August 2023) confirms no new operator license was ever issued under this name.
- ONIC is a digital product/brand of PTML — the same company that owns and operates Ufone.
- ONIC uses the 0339 prefix — part of Ufone’s existing number series. Claims that ONIC uses a “037X” prefix range are incorrect; that range belongs to Zong.
- ONIC SIMs appear under Ufone in your 668 verification reply, because ONIC operates on PTML/Ufone’s licensed network.
- ONIC is app-based and fully digital — no physical franchises. You pick a number, activate your SIM, and manage your plans entirely through the ONIC app.
- ONIC SIMs still require full NADRA biometric verification, exactly like Jazz, Zong, Telenor, and Ufone SIMs — “digital-first” does not mean “registration-free.”
- ONIC’s biometric flow uses in-app facial recognition via device camera where supported; users whose devices or verification cannot complete in-app must visit a Ufone Service Center for standard fingerprint verification via NADRA MBVS.
- ONIC SIMs count toward your combined 8-SIM CNIC limit alongside every other network.
🆕 Why This Correction Matters
Because ONIC operates under PTML’s existing license, checking your ONIC SIM ownership uses the exact same methods as Ufone: 668, MNP to 667, or a Ufone Service Center visit. If you have an ONIC SIM and see it appear as “Ufone” in your 668 reply, that is expected and correct — it is not an error. Some third-party sites have incorrectly described ONIC as an independent sixth network with its own separate prefix range; always rely on PTA’s own August 2023 clarification for the accurate picture.
Ufone Number Prefixes (Including ONIC)
| Prefix | Origin | Status |
|---|---|---|
| 0330 | Ufone primary | Active Ufone |
| 0331 | Ufone expansion | Active Ufone |
| 0332 | Ufone expansion | Active Ufone |
| 0333 | Ufone expansion | Active Ufone |
| 0334 | Ufone expansion | Active Ufone |
| 0335 | Ufone expansion | Active Ufone |
| 0336 | Ufone allocation | Active Ufone |
| 0337 | Ufone allocation | Active Ufone |
| 0338 | Ufone allocation | Active Ufone |
| 0339 | ONIC (PTML digital brand) | Active — part of Ufone’s series |
📌 Quick Prefix Identification
If a phone number starts with 033X — it’s a Ufone or ONIC number. Confirm the current network via 76367 if a number may have been ported through MNP, since prefix ranges alone are not always reliable after porting.
PTCL-Ufone Convergence & the MergeCo Future — What It Means for SIM Security
Ufone’s unique position as a PTCL subsidiary — and now the entity absorbing Telenor — creates a deeper digital ecosystem than any single-service Pakistani operator. The PTCL-Ufone convergence means your Ufone SIM is potentially connected to:
- PTCL Landline: “U/PTCL minutes” packages treat calls to PTCL landlines as on-net — a unique Ufone feature no other network offers
- PTCL Broadband: Flash Fiber and DSL accounts linked to the same CNIC
- PTCL Smart TV: IPTV services on the same account ecosystem
- UPaisa Wallet: Mobile payments directly tied to Ufone SIM
- Post-merger Easypaisa exposure: once Telenor’s Easypaisa-linked base merges under the same corporate umbrella, some subscribers may eventually interact with both UPaisa and Easypaisa infrastructure
This convergence means a compromised Ufone SIM doesn’t just affect mobile services — it potentially compromises your entire PTCL Group digital footprint: home internet, landline, IPTV, and mobile wallet.
🚨 UPaisa & PTCL Security Alert — Real Case on Record
PTA’s own enforcement record shows this risk is not theoretical: in the “Sunny Kumar” case, a duplicate Ufone SIM issued without consent led directly to Rs 8.5 million in banking fraud through intercepted OTPs, and PTA fined Ufone Rs 77.8 million for the underlying biometric failure. Verify Ufone SIMs via V to 7911 and 668 monthly. If unauthorized SIMs are found, block them immediately and secure your UPaisa and PTCL accounts.
Check All SIM Owner Details — Free
Verify every SIM on your CNIC across Ufone, ONIC, Jazz, Telenor, Zong & SCOM. Free and instant.
Ufone SIM Limits & the New 365-Day Restriction
| Rule | Limit / Status | Enforcement |
|---|---|---|
| Total SIMs per CNIC (all operators) | Maximum 8 (5 voice + 3 data) | DIRBS automatic blocking, Supreme Court 2024 upheld |
| Biometric Required | Every Ufone/ONIC SIM transaction | NADRA MBVS mandatory — Live Finger Detection + facial fallback |
| Unverified SIMs — old timeline | 120-day BVS deadline | Permanent blocking after deadline |
| Unverified SIMs — new (Clean Sweep 3.0) | 72-hour auto-suspend window | Operation Clean Sweep 3.0, since Feb 2026 |
| New SIM transfer/disown restriction | 365 days from activation (was 60) | PTA advisory, effective ~May 25, 2026 |
| Cooldown between new activations | 7-day wait on same CNIC (new only) | PTA enforcement, since ~January 2026; MNP porting unaffected |
| ONIC eSIM | Available, counts toward 8-SIM limit | Same biometric rules as physical SIM |
⚠️ New Rule: 7-Day Wait Between New SIM Activations
Since around January 2026, PTA requires a 7-day cooldown period between successive brand-new SIM activations on the same CNIC — this applies only to new activations, not to MNP porting of existing numbers. This was introduced specifically to slow down bulk fraudulent SIM registration. If you’re planning to register a new Ufone or ONIC SIM shortly after another new activation, expect this delay to apply.
Ufone BVS (Biometric Verification) — Lessons From the Sunny Kumar Case
Check Ufone BVS Status
| Method | How | Result |
|---|---|---|
| V to 7911 | Send “V” to 7911 from Ufone SIM | “Verified” or “Not Verified” |
| MNP to 667 | Send “MNP” to 667 | Verification status |
| My Ufone App | Account → My SIMs | BVS status displayed |
| Service Center | Original CNIC at Ufone location | Full BVS + re-verification |
Unverified Ufone SIM Timeline — Updated for Clean Sweep 3.0
| Period | Restriction | Reversible? |
|---|---|---|
| 0–72 hours (new — Clean Sweep 3.0) | Automated suspension if verification fails detection scan | Yes — visit Service Center immediately for free BVS |
| Days 1–30 (legacy track) | Warning SMS from Ufone | Yes — free BVS at Service Center |
| Days 31–60 | Outgoing restricted | Yes — free BVS at Service Center |
| Days 61–90 | All services suspended | Yes — free BVS at Service Center |
| Day 120+ | Permanent blocking — number + UPaisa lost | NO — irreversible |
✅ Ufone BVS Re-Verification Is Free — But Don’t Rely on LFD Alone
If “V to 7911” shows “Not Verified,” visit any Ufone Service Center with original CNIC. Takes 5–10 minutes. Completely free. Given PTA’s finding that Live Finger Detection was ineffective in preventing at least one documented fraud case, treat monthly CNIC checks (668, V to 7911) as your primary defense — don’t assume biometric technology alone guarantees your SIM record is clean. If you struggle with fingerprint verification, NADRA has issued facial-recognition certificates (from January 20, 2026, for a Rs 20 fee, valid 7 days) as a fallback for citizens whose fingerprints cannot be reliably matched.
ONIC eSIM & Digital SIM Technology
ONIC, as Ufone’s digital-first brand, is built around eSIM and app-based activation:
- Supported devices: Compatible flagship devices supporting eSIM
- Activation: In-app facial biometric where device-supported; Ufone Service Center visit required otherwise
- CNIC linking: ONIC eSIM linked to CNIC exactly like a physical Ufone SIM
- Counts toward limit: Each ONIC SIM counts toward your overall 8-SIM CNIC allowance
- 365-day rule applies: ONIC SIMs activated after the new policy date are subject to the same transfer restriction
- 668/667 detection: ONIC SIMs appear under “Ufone” in verification results, since they share PTML’s license
- No franchise network: ONIC does not have its own physical stores — all in-person needs route through Ufone locations
Ufone SIM Security Threats — 2026 Update
1. Ufone SIM Swap Fraud
Criminals visit Ufone Service Centers with fake ID to transfer your number. Phone loses signal. Attacker receives OTPs, UPaisa codes, banking verification. Accounts drained within minutes. PTA’s own Sunny Kumar case shows this is not hypothetical.
Protection: Check 668 monthly. If Ufone SIM loses signal — call 333 from another phone immediately. Enable SIM lock PIN.
2. Unauthorized Ufone/ONIC Registration
With 10 prefixes (0330–0339, including ONIC’s 0339) Ufone has ample numbers available for unauthorized registration on stolen CNICs. Ghost SIMs create legal liability and can trigger DIRBS blocking. Remember that SIMs activated after the new policy date fall under the 365-day restriction — file a PTA complaint the same day regardless of when physical disowning can be completed.
Protection: Regular V to 7911 and 668 checks. Write “FOR [PURPOSE] ONLY” on CNIC copies.
3. “Free SIM” Fingerprint Scam (Flagged 2026)
PTA and Sindh Police jointly warned in 2026 about unauthorized “free SIM” stalls collecting fingerprints under the pretense of issuing a SIM, then using those prints to register SIMs — including Ufone SIMs — on the victim’s CNIC without their knowledge.
Protection: Only provide biometric data at official Ufone Service Centers or through the verified ONIC app, never at roadside stalls. Check cnic.sims.pk within 24 hours of any biometric scan.
4. PTCL Account Cascade
Because Ufone SIMs are tied to PTCL Group accounts, a compromised Ufone SIM can potentially affect PTCL broadband, landline, and Smart TV services linked to the same CNIC. This cross-service vulnerability is unique to Ufone and will likely extend further as the Telenor merger progresses.
Protection: Verify Ufone SIMs separately AND check PTCL account security. Use different passwords for PTCL online portal.
5. UPaisa Phishing
Fake SMS claiming to be from UPaisa requesting “account verification” via link or PIN sharing, targeting Ufone subscribers specifically.
Protection: UPaisa never requests PIN via SMS. Never click SMS links. Report phishing to 333.
How to Block Unauthorized Ufone/ONIC SIMs — Updated for the 365-Day Rule
Step 1: Document Evidence
Screenshot 668 results showing unauthorized Ufone/ONIC count. Also check cnic.sims.pk for exact activation dates — critical for determining whether the new 365-day restriction applies.
Step 2: Visit Ufone Service Center
Bring original CNIC. Tell staff: “I want to disown unauthorized Ufone SIMs” (this covers ONIC too, since it operates on the same license). Only service centers process disowning.
Step 3: Check 365-Day Restriction Status
If the unauthorized SIM was activated after PTA’s May 2026 policy change, staff may inform you that immediate disowning is restricted for 365 days from activation. This does not mean you wait — proceed to Step 4 immediately regardless.
Step 4: Biometric & Disowning
Fingerprint (or facial) scan → staff shows all Ufone/ONIC SIMs → identify unauthorized → sign form or formal complaint documentation → get receipt.
Step 5: File PTA Complaint & Secure UPaisa
Call 0800-55055 or file at complaint.pta.gov.pk the same day — regardless of the 365-day restriction. Change UPaisa PIN. Review PTCL account for unauthorized service additions.
Step 6: Verify After 48 Hours
Send CNIC to 668 again. Confirm Ufone/ONIC count decreased. Disowned SIMs permanently blocked — cannot be reactivated.
Ufone vs Other Operators — Comparison (2026)
| Feature | Ufone | Jazz | Telenor | Zong | SCOM |
|---|---|---|---|---|---|
| Subscribers | ~73M combined (~36%) | 74M+ (~36%) | Merged into Ufone (dissolved) | 54M+ (26%) | 2.2M+ |
| Ownership | PTML — independent of PTCL post-split, e& management | VEON | N/A — ceased to exist July 1, 2026 | China Mobile | Government |
| BVS Code | V to 7911 | CNIC to 6001 | CNIC to 7751 | V to 7911 | 668 only |
| USSD | *333# | *321# | *345# | SMS to 310 | N/A |
| 2026 Spectrum Win | 180 MHz | 190 MHz | — | 110 MHz | — |
| Wallet | UPaisa | JazzCash | Easypaisa | Zong Pay | S-Paisa |
| Digital Sub-Brand | ONIC (own PTML brand) | — | — | — | — |
| Fixed-Line | PTCL ✓ | No | No | No | SCO landline |
| Helpline | 333 | 111 | 345 | 310 | 1236 |
Zong SIM Owner Details — Complete Guide
Everything about Zong verification — CNIC to 310, V to 7911, China Mobile backing, NADRA facial recognition partnership.
Telenor SIM Owner Details — Complete Guide
Telenor Pakistan formally ceased to exist on July 1, 2026 — see how existing Telenor-numbered SIMs are now serviced under PTML/Ufone.
Ufone Customer Support Directory
| Channel | Contact | Best For |
|---|---|---|
| Helpline | 333 (from Ufone) or 051-111-333-100 | 24/7 — all queries |
| 0331-1333100 | Non-urgent queries | |
| Website | ufone.com | Service center locator, packages |
| My Ufone App | Google Play / App Store | Account management |
| ONIC App | Google Play / App Store | ONIC digital SIM management |
| ccc@ufone.com | Formal complaints | |
| PTCL Support | 1218 or 0800-12218 | PTCL-linked account issues |
| UPaisa Support | 333 (option 4) or UPaisa App | Wallet-specific issues |
| PTA Escalation | complaint.pta.gov.pk / 0800-55055 | Service center non-cooperation |
Verified Sources — Ufone SIM Guide, June 26, 2026
| Source | Used For |
|---|---|
| Wikipedia — Ufone | Subscriber count (30M, 21M 4G), 180 MHz 2026 spectrum win, corporate history, merger timeline |
| Business Recorder — April 2026 | PTA merger approval conditions, market share projections, MergeCo terminology |
| Developing Telecoms — March 24, 2026 | Pre-merger subscriber figures across all four operators, three-player market analysis |
| ProPakistani — March 2026 | PTML 5G spectrum acquisition details, Hatem Bamatraf statements |
| Brecorder / ProPakistani — July 1-2, 2026 | IHC final approval, merger completion, Telenor Pakistan dissolution, PTCL-PTML split |
| Wikipedia — Telenor Pakistan (updated) | Pre-merger Telenor subscriber count (43M, 29M 4G), historical VoLTE/4.5G firsts, merger completion date |
| ProPakistani & Pakistan Today — July 6-7, 2026 | “e&” rebrand application, PTA block, SECP notification requirement, royalty/legal concerns |
| Bloom Pakistan — July 2, 2026 | 206M total Pakistan mobile subscribers (PTA, May 2026), ~36% combined market share, leadership changes |
| PTA Official Clarification — August 11, 2023 | ONIC brand clarification — not a separate operator, 0339 prefix confirmation |
| PTA Enforcement Record — September 2025 | Rs 77.8M fine against Ufone, Sunny Kumar duplicate SIM case, LFD failure finding |
| ProPakistani — January 2026 | NADRA facial-recognition certificate fallback, 7-day new-activation cooldown rule |
| PTA — pta.gov.pk | SIM verification codes, 365-day policy, Clean Sweep 3.0, NGMS auction results |
| Supreme Court of Pakistan — 2024 ruling | 8-SIM-per-CNIC combined limit confirmation |
All codes, figures, and merger/enforcement details verified and confirmed as of July 7, 2026.
Ufone SIM Owner Details — FAQs
Answers to every question about Ufone SIM ownership and verification — updated June 26, 2026